Shipping throughout Russia and to other countries

Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All WOOD-STONE products

The group "New Technologies" offers for review the products of the plant WOOD-STONE: gas and electric rotary stoves, stone hearth stoves, gas and electric griddle stoves (plancha), rotisserie grills, charcoal roasters, gas rice cookers, tandoori, stone hearth stoves and grills for the home, tools and accessories
  • Rotary kilns WOOD-STONE
    Rotary kilns
    WS-RV-7880, WS-ERV-71, etc.
  • Furnaces with a stone hearth WOOD-STONE
    Furnaces with a stone hearth
    Bistro, Traditional, etc.
  • Gridl plates (plancha) WOOD-STONE
    Gridl plates (plancha)
    WS-GPL-2436-CT01 and others.
  • Grills-skewers (rotisserie) WOOD-STONE
    Grills-skewers (rotisserie)
    Whatcom, Mt. Olympus, etc.
  • Charcoal braziers WOOD-STONE
    Charcoal braziers
    Mt. St. Helens, Mt. Shuksan, etc.
  • Rice Cookers WOOD-STONE
    Rice Cookers
    WS-GRC-60 and others.
  • Tandoori WOOD-STONE
    Tandoori
    WS-GFT-31, WS-GFT-35, etc.
  • International models WOOD-STONE
    International models
    Bistro, Mt. Chuckanut, etc.
  • Stone hearth stoves and grills for the home WOOD-STONE
    Stone hearth stoves and grills for the home
    Bistro Home, Mt. Adams, etc.
  • Tools and accessories WOOD-STONE
    Tools and accessories
    shovels, scrapers, skewers, etc.

NEW TECHNOLOGIES GROUP

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